Employee engagement has an impact on everything from productivity to employee retention to morale. A variety of studies have found that highly engaged workplaces have 20% or higher productivity and profits per employee than those that don’t. Let’s look at three ways companies can improve their employee engagement.
1. Get Honest Feedback and Then Act on It
Companies must first determine the level of employee engagement instead of acting based on impressions and anecdotes. Data driven management decisions are not impossible in Human Resources, but they may not be possible if the people collecting the data are biased in how they collect the data or interpret it.The solution is to outsource employee engagement surveys to third parties such as Insightlink (for more information about Insightlink and their services, click here) so that management doesn’t receive overly rosy reports or biased action plans. This can happen because employees are afraid to tell HR about problems out of fear it will get back to their managers, data collection may ignore high non-response rates in favor of the skewed positive image or use feedback as justification for its pre-existing desired actions instead of what employees want. When a third party runs anonymous surveys, you’ll get more honest information than if HR could come back to “talk” to submitters and more detailed, actionable advice.
